AMB Performance Group Blog
5 Ways to Grow Your Business
Makeup icon Estée Lauder once said, “I never dreamed about success. I worked for it.” Unfortunately, many entrepreneurs and small businesses today are simply dreaming of success instead of focusing on business growth that might help them move forward.
How do you go from those dreams to scaling up so you can grow your business and make more money? It’s not always easy, but these five growth strategies can help.
Strategy #1 – Focus On Your Customers
Your customers are absolutely everything. If you’re going to grow your business, keeping your focus on your customers is incredibly important.
Know their needs so you can better personalize the services you offer them. Encourage feedback as much as possible, and make sure your customer service is continually excellent.
You’ll want to go the extra mile whenever possible. Customers tend to remember excellent service and refer others to companies they trust. Do what you can to earn that trust, and customers will spread the word about who you are and what you do.
Beyond simple customer service, though, make sure you’re always looking for new opportunities with those customers.
Stay in contact with them and consider developing add-on products and services that meet their needs. You may want to go as far as deploying a customer management system to help you stay connected and easily track them across the entire customer lifecycle.
You may also want to consider building a customer loyalty program to help retain your current customer base.
Whether you encourage referrals or repeat purchases, customers love a loyalty program that offers them recognition along with special perks.
Strategy #2 – Connect With Others In Your Area
Hosting local events can be the perfect way to get to know potential customers and build relationships that will eventually lead to sales.
You can do this by giving back to your local community with charity events and sponsorships or even hosting a special shopping event. Whatever you decide to do, though, planning is key.
Carefully define your target customer, then decide on the right type of event and the ideal time frame. For example, if you’re targeting women ages 16 – 20, sponsoring a local T-Ball tournament wouldn’t be the best choice. Instead, a “Ladies Night” may be more appropriate.
Don’t forget to set a measurable, realistic goal, so you understand whether your event or sponsorship was successful and carefully plan the logistics like the budgeting and space. When it’s over, evaluate how well it went and what you might do to improve on it in the future.
Strategy #3 – Use Your Data
Data is almost everywhere today, and you can more effectively and efficiently market your company if you take advantage of the information around you.
Be sure to measure what has worked for you in the past, so you know which marketing activities to consider in the future and what to refine if it’s taking too much time or budget.
If you have a customer management system, look at the numbers regularly to know where your leads are coming from and what’s working with regard to your approach.
Don’t forget to use all of that data to evaluate your competition, too, as you’ll be able to understand better what works within your industry and what doesn’t.
Strategy #4 – Build Your Authority
One of the most powerful ways to grow your business is to build your brand’s authority, which is easier than you think.
Simple steps like using social media to promote your business can help you build your brand’s authority and give you better insight into your customers and what they want.
Developing webinars will help others see just how powerful your company is, as they have the ability to captivate an audience and close on your sales.
Other options like continually contributing content to essential industry publications and video marketing may help build your brand’s authority, too, which can lead to increased sales numbers.
Strategy #5 – Create Solid Partnerships
One of the best ways to grow your business is to create partnerships with others. Attend networking events so you can connect with entrepreneurs.
You might market to them, but it’s also possible that you’ll simply form a solid support network that will help you connect with other professionals like marketing teams and reliable vendors to grow your business better.
Networking means building relationships that will likely be beneficial in the years to come. Keep in mind that partnerships like these could even lead to acquiring other businesses that complement your own.
Or a partnership that allows you to build passive income streams that will enable you to pour much-needed capital into your company and give it a more substantial base for growth.
These partnerships could even lead to franchising your company, which means quick brand growth that may be pretty sustainable over time.
Additionally, licensing deals can often result from networking, and that can mean significant opportunities you certainly don’t want to overlook.
Use these tips to ensure success isn’t just a dream for you, but instead, it becomes a reality that you live every single day.
Contact AMB Performance Group today for help creating systems specially designed to work for your unique business.